Leadcoach · Research

How AI should do business work in the Gulf.

Leadcoach researches how AI agents handle real work in the region: two languages, UAE VAT, WhatsApp and money. Every finding ships in SmallERP, Tethra and the systems built for clients.

AREA 1

Document intelligence

Business documents in the Gulf arrive as photos, scans and PDFs, in English, Arabic or both. Leadcoach readers capture tax numbers, VAT lines and dates accurately. Every model is tested against a library of real-world documents before it goes live.

IN PRODUCTIONSmallERP reads supplier bills and receipts and posts them with VAT.
Notes
Reading Arabic VAT invoices
Trade licences, field by field
AREA 2

Agents with sign-off

Agents prepare payments, quotes and messages in seconds. Each decision goes to the right person, presented so approval takes one tap.

IN PRODUCTIONTethra routes every payment and outbound message through one-tap approval.
Notes
Designing one-tap approvals
Approval cards people act on
AREA 3

Arabic and English on WhatsApp

Customers write in Gulf dialect, switch languages mid-sentence and send voice notes. The agents handle all three and reply in the customer's language.

IN PRODUCTIONTethra replies in the customer's language, with names and amounts exact.
Notes
Language switching mid-message
Gulf dialect voice notes
AREA 4

AI at a predictable cost

Each job runs on the cheapest model that does it well. Every system runs on a fixed budget.

IN PRODUCTIONSmallERP and Tethra run every job within a set budget.
Notes
Budgets per job
Efficient models for document reading
METHOD

Every model earns its place.

01

Real documents

Each reader is tested against a library of real Gulf business documents before release.

02

Pass or it does not ship

A model goes live only when it meets the standard on every test set.

03

Re-tested on every change

New models and prompts run the same tests before they replace the old ones.

NOW STUDYING

What Leadcoach is working on now.

Voice notes in mixed Gulf dialects
Handwritten delivery notes and receipts
Agents that hand work to each other without losing context
Approvals that take one tap on a phone
FIELD NOTES

Latest research notes

Agents that handle complaints
Bilingual bank statements
Logging every agent step
VAT rounding on real invoices
Handing work between agents
Testing models before production

Bring one workflow. See it run.

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