Answers inquiries on every channel
A message on WhatsApp, an email or a web chat gets a reply in your voice, in English or Arabic, at any hour.
Integration
Tethra: AI agents that answer, quote and follow up
Tethra gives your business AI agents that handle inquiries, quotes and follow-ups over WhatsApp, email and web chat. They ask a person before they act on anything that matters, such as a price, a refund or a booking change.
Leadcoach installs and runs it for UAE service businesses.
What it does
Six jobs the agents take on
Qualifies the lead
The agent asks what the customer needs, when, and where, and writes the answers into a clean record for your team.
Drafts quotes
From your price list and the customer's request, the agent prepares a quote. A person approves it before it goes out.
Follows up
Quotes with no reply, bookings to confirm and payments to chase each get a follow-up on a schedule you set. Follow-ups stop when the customer answers.
Handles booking requests
The agent offers open slots and takes new bookings. A change to an existing booking goes to a person first.
Hands over to your team
When a customer is upset, the question is unusual or the agent is unsure, a person takes the conversation with the full history in front of them.
Who it suits
Who it suits
A service business that lives on WhatsApp inquiries
Salons, clinics, gyms and maintenance companies. Messages arrive all day and evening, and replies wait for someone to find a free minute.
A company that sends quotes by hand
Fit-out, events, logistics and supply firms. Each request needs a price from a list, and a salesperson types it out.
A multi-branch business with one shared inbox
Several locations and one team replying to everything. Customers wait while messages sit unassigned.
How Leadcoach delivers it
How Leadcoach installs Tethra
Leadcoach sets up Tethra on your channels, loads your services, price list and rules, and tunes the agents against your real conversations. The same three steps run every engagement.
Scope
Prototype
Leadcoach maps one real part of the workflow and builds a working prototype against it. Proof it's solvable before you commit to anything bigger.
Build
Production
The production version: every answer gets checked before anything happens with it, tested so an update can't break it silently, and monitored once it's live.
Operate
Ongoing, optional
Leadcoach stays until your team runs it. Full handover at the end: the system and its settings live in your accounts, yours to keep.
Your control
What stays in your hands
A person approves what matters
A price, a refund or a booking change waits for a named person on your team. The agent shows its draft and the reason.
You set the limits
Which topics the agent may answer alone, which amounts need approval and who gets asked are settings your team controls.
Every conversation is logged
You can read what the agent said and did, on every channel, and step in at any point.
You own the setup
Prompts, rules, connections and settings live in your accounts. At handover you hold everything needed to run it.
Questions
Questions about Tethra
WhatsApp, email and web chat. All three feed one conversation history, so your team sees a customer's full thread in one place.
Before it sends a price, issues a refund or changes a booking. It also asks when a customer is upset or the question falls outside the rules you set.
Yes. It replies in the language the customer writes in, English or Arabic, and follows the tone you set.
Your team keeps the tools it uses now. The agents work on your channels, and approvals reach the people you choose.